Daily Archives: April 19, 2013

Keep Calm and Borrow On: How I Learned to Stop Worrying and Love Statistics

The University of Washington Libraries has experienced many changes in ILL in the past five years. Come learn what organizational changes we made to manage our rapidly increasing workload, and how we used ILLiad, Access, and Excel to do some rigorous financial analysis to reduce our costs through alternate sources including Pay-Per-View, document providers, and strategic collection purchases.