A Case for the Integration of Interlibrary Loan and Reference

Join Hong Ta-Moore and Kathleen S. Mannino in a discussion of their article, “A Case for Integration of Interlibrary Loan and Reference” published in the December 2012 Journal of Interlibrary Loan, Document Delivery & Electronic Reserve, about the ongoing debate of whether the Interlibrary Loan Department should be autonomous or a function of other library departments. They will share their research and survey findings supporting their argument that integration of Reference and ILL services are sensible and logical.

Here is Hong & Kathy’s Presentation.