2018 Conference Program Presentations
THURSDAY, APRIL 19
8:00-9:00am
Breakfast
9:00-9:15am
Introductions and Welcome-Assistant Dean of CSU Libraries, Amy Hoseth and Matt Diven, ILL Conference Chair
9:15-10:15am
Keynote: Implicit Bias and Micro-aggressions ….. their affect on the workplace-PRESENTATION
Dr. Myron Anderson, Associate to the President for Diversity and Associate Professor
Program Description: The goal of this session is to understand the physical, psychological and environmental effects of implicit bias and micro-aggressions in the workplace. This interactive session defines implicit bias and identifies the connection to microaggressions. Research will be shared that uncovers micro-aggressions (including role, hierarchy, gender and race) and how they contribute to a toxic workplace. In addition, this session will engage participants to identifying micro-aggressions, in their respective environments, then work collaboratively to develop strategies to address and remove them from the workplace.
10:15-10:30am
Break
10:30-11:30am
ILL Systems: The past, present, and future-PRESENTATION
Courtney Bruch-CSU-Global, Pat Libera-High Plains Library District, Don Pawl-UCCS
Program Description: This three person panel will share their unique experiences working with different ILL Systems. High Plains Library District has been using Tipasa. Pat Libera from High Plains will talk about Tipasa from the perspective of a busy large library system. Courtney Bruch from CSU-Global will talk about implementing Tipasa and how it differs from their previous ILS system. They are wrapping up the implementation process and plan to go live later this month. Don Pawl, ILL Committee Member from UCCS will talk about his experience with ILLiad. This will be a moderated panel with planned questions. There will also be plenty of time for audience questions.
11:30-1:00pm
Lunch
1:00-2:00pm
Diversity — A-T: welcoming transgender customers at your library-PRESENTATION , Additional Resources
Hillary Estner and Carrie Wolfson-Denver Public Library
Program Description: A guided discussion to make sure your library is prepared to provide excellent customer service to transgender and gender nonconforming youth and adults. This program will include brief instruction about basic gender terminology and concepts but will focus on strong customer service and how to appropriately handle issues around addressing and relating to customers, restroom access, and patron IDs. There will also be opportunity for participants to ask questions and bring up other issues they may want to discuss.
2:00-2:45pm
OCLC Update-PRESENTATION
Christa Stark
Program Description: Christa Stark will fill us in on what is new at OCLC, future developments and more.
2:45-3:00pm
Break
3:00-4:00pm
ILL Library Users Panel-PRESENTATION Anne Dowd
Semester at Sea librarians from CSU-Michelle Wilde and Louise Feldmann; Archaeologist, Anne Dowd from Vail.
Program Description: Back by popular demand, the ILL User’s panel is a chance for library staff to hear how their services have helped users particularly faculty with intensive research projects. This year we’ve mixed it up a bit. Archeologist, Anne Dowd will talk about her experience with excavating and recording architectural sculpture at sites in Mexico and Honduras. She will fill us in on how her local public library has been instrumental to her work. We are also fortunate to be joined by not one but two semester at sea librarians. Michelle Wilde and Louise Feldman from CSU will talk about their unique experiences as librarians with the Semester at Sea program. Semester at Sea is a study abroad program that takes a global comparative approach to study abroad using a ship as its traveling campus and sailing to several ports around the world.
4:00-5:00pm
Ask Anything
Program Description: A participatory Q&A session among ILL colleagues. Bring your most burning or compelling questions.
5:00-6:00pm
Reception (appetizers and cash bar)
FRIDAY, APRIL 20
8:00-9:00am
Breakfast
9:00-9:15am
Welcome from Matt Diven, ILL Conference Chair
9:15-10:15am
Marketing Basics: A beginner’s guide to promoting your library’s valuable resources-PRESENTATION
Amy Hitchner, Colorado State Library
Program Description: Marketing is an important strategy that libraries can use to increase awareness about their resources, communicate their values, and connect with their communities. All libraries regardless of size can benefit from marketing their programs, events, and news. During this session we will cover the basics of developing a marketing plan, creating simple yet professional graphics, and utilizing social media. You will leave with an overview of marketing and communications, as well as useful tips and tools to start promoting your library’s resources.
10:15-10:30am
Break
10:30-11:30am
Fake News-PRESENTATION
Ellen Mahoney-UC-Denver
Program Description: Misleading, bogus, and manipulative news has been around for ages. But over the past few years, “fake news”—as many like to call it—has been a challenging force to contend with in print, broadcast, and digital media. In her presentation, Ellen Mahoney will share examples of misleading and sensational news from the late 1890s to today. Information will be presented on how to identify confusing and misleading fake news as it spreads faster and wider in our modern digital world. In addition, helpful techniques for librarians will include topics such as: how to check sources, how to look for unusual URLs, and where to find helpful fact-checking sources.
11:30-12:15pm
Building Stronger Resource Sharing Relationships: Creating an inclusive system-PRESENTATION
Freddy Martinez and Don Pawl-UCCS
Program Description:
This session will explore how the Colorado University System is working together to build stronger resource sharing services. Presenters will explore the benefits of this collaborative work and how this group evolved. After initial meeting, the four CU campus ILL Departments became a supportive and effective alliance helping each other by collaborating and finding solutions to difficult situations to provide seamless access to information. Meetings rotate throughout the four campuses as a benefit of learning the nature of the different work spaces, procedures, and working dynamics at the various locations.